Q: What is Fabicol?
Answer: Fabicol is an online store offering a carefully selected collection of tables, racks, metal products, wooden products, and home organization essentials designed to bring style, functionality, and convenience to everyday spaces.
Q: Where do you ship orders?
Answer: Fabicol currently ships orders only within the United States. At this time, we do not offer international shipping.
Q: Do you offer international shipping?
Answer: No, Fabicol does not provide international shipping. All orders are shipped within the United States only.
Q: How long does order processing take?
Answer: Our standard processing time is 1–2 business days after successful payment confirmation. During this time, we verify order details, confirm payment authorization, prepare items, and arrange shipment.
Q: What are your business hours?
Answer: Our business hours are Monday – Friday, 9:00 AM – 5:00 PM (GMT-7).
Q: What is your order cut-off time?
Answer: Orders placed before 5:00 PM (GMT-7.00) on business days will begin processing according to our standard fulfillment schedule.
Q: How long does shipping and delivery take?
Answer: Once your order has been processed and shipped, delivery typically takes 3–4 business days.
Q: What is the estimated total delivery timeframe?
Answer: The estimated total delivery timeframe is 4–6 business days, including 1–2 business days processing time and 3–4 business days transit time.
Q: How much does shipping cost?
Answer: Fabicol charges a standard flat-rate shipping fee of USD $35.00 per order for shipments within the United States.
Q: How can I track my order?
Answer: Once your order has shipped, you will receive a shipping confirmation email containing tracking details when available. Tracking information may take approximately 24–48 hours to update.
Q: What should I do if my order is delayed?
Answer: Shipping delays may occur due to circumstances outside of our control. If your order is significantly delayed, please contact our support team at contact@fevicol.store.
Q: What payment methods do you accept?
Answer: We accept secure payment methods including Visa, Mastercard, American Express, Discover, PayPal, Apple Pay, Google Pay, and Shop Pay.
Q: What currency are your prices listed in?
Answer: All prices displayed on Fabicol are listed in United States Dollars (USD).
Q: Is my payment information secure?
Answer: Yes, payments are processed through secure and encrypted payment gateways. Fabicol does not store your credit card or debit card information.
Q: What happens if my payment is declined?
Answer: If your payment is declined, please verify your payment details or contact your bank/payment provider. Orders are processed only after successful payment authorization.
Q: What is your return policy?
Answer: Customers may request a return within 30 days from the delivery date if the item meets our return requirements.
Q: What items qualify for a return?
Answer: Items must be unused, in original condition, and include all original packaging, tags, and accessories.
Q: How do I request a return?
Answer: To request a return, please contact our support team at contact@fabicol.store with your order number, customer name, reason for return, and photos if applicable.
Q: Do you charge restocking fees?
Answer: No, Fabicol does not charge any restocking fees for approved returns.
Q: Do you offer product exchanges?
Answer: At this time, Fabicol does not offer direct product exchanges. If needed, you may return the eligible item and place a new order separately.
Q: How long does a refund take?
Answer: Approved refunds are sent to the original payment method. Please allow up to 14 business days for the refund to appear after processing.
Q: What should I do if I receive a damaged, defective, or incorrect item?
Answer: Please contact us within 24 hours of delivery with your order number, description of the issue, and clear photographs showing the problem.
Q: Do you offer local pickup or in-person shopping?
Answer: No, Fabicol operates exclusively as an online store. We do not offer in-person shopping, warehouse visits, local pickup, or store pickup services.
Q: How can I contact customer support?
Answer: For questions about products, orders, shipping, returns, refunds, or general inquiries, please contact us at contact@fevicol.store during business hours.
Q: What products does Fabicol offer?
Answer: Fabicol offers wooden tables, metal tables, storage racks, metal products, wooden products, and practical home organization essentials.
Business Information
Business Name: Fabicol
Business Hours
Monday – Friday
09:00 AM –0 5:00 PM (GMT-00.5)
Business Email
Physical Mailing Address